How Ordering Works
Shopping at DIZZYDIDDY+SHOP is simple and secure. Here is everything you need to know about placing, tracking, and receiving your order.
Placing Your Order
- Browse & Add to Cart: Find products you love and add them to your cart.
- Review Your Cart: Check quantities, then proceed to checkout.
- Enter Details: Provide your shipping address and contact information.
- Choose Shipping: Select your preferred shipping method (US Standard $6.95, Free US on qualifying orders, or International $24.95).
- Pay Securely: Pay with Visa, Mastercard, or American Express via Stripe’s secure checkout.
- Confirmation: You will receive an order confirmation email with your order number.
Order Processing
Orders are processed within 1-3 business days (Monday–Friday, excluding holidays). During this time, we verify your payment, pick and pack your items, and hand them to the carrier.
Shipping & Delivery
- US Standard: $6.95 — typically 7-15 business days after shipment.
- US Free Shipping: Available on qualifying orders — select at checkout.
- International: $24.95 flat rate — typically 10-20 business days after shipment.
- US-warehouse items ship faster than standard international fulfillment.
See our Delivery Terms for complete details.
Tracking Your Order
Tracking is provided on all orders. Once your order ships, you will receive a tracking number by email. Use it to follow your package in real time.
Haven’t received tracking? If 3 business days have passed since your order and you have no tracking email, check your spam folder or contact us at hello@dzynetwork.com with your order number.
Modifying or Cancelling Your Order
Need to change or cancel? Contact us at hello@dzynetwork.com as soon as possible with your order number.
- Before shipment: We will do our best to modify or cancel your order.
- After shipment: The order cannot be cancelled, but you can return it under our 30-day return policy once received.
Order Issues
- Wrong item / damaged: Contact us within 14 days with photos. We will replace or refund, covering all return shipping.
- Missing package: If tracking shows delivered but you have no package, check with neighbors and your local post office, then contact us.
- Delayed package: International orders can take up to 20 business days. If yours is beyond that, contact us and we will investigate.
Need Help?
Our customer service team responds within 24-48 hours on business days. Email hello@dzynetwork.com with your order number for the fastest help. Also see our Customer Service page.
Last updated: October 2026